Bank of Tampa Simple Page - digitalpersonal

Personal Digital Resource

 

On February 10, 2025, our Personal Online and Mobile Banking platforms, are getting an upgrade! This Personal Digital Resource Page will cover critical information regarding dates, action items, and resources available to prepare you for the upgrade.

Please refer to our Personal Go-Live Booklet prior to launch and while you’re getting accustomed to the new system, as it contains important dates, action items, helpful navigation tips, and more. As an added resource, enroll in a virtual, trainer-led session to better acquaint you with our new digital experience. 

Training & Video Resources

Trainings 

Click here for our training calendar and to enroll or  Click here to view a recording of our Personal Training Sessions

Education Center 

Click here to view our video and writtten guides

Post Launch:

The Bank of Tampa's new Online Banking is live and the new mobile app is now available for download in the Apple and Google Play Store; search "Bank of Tampa: Mobile Banking." Once your download is complete, do not forget to delete your old Bank of Tampa app from your phone.

QuickBooks Icon QuickBooks/Quicken -Starting February 10, 2025, to avoid disruption, you will need to take action and configure your QuickBooks to the new digital banking platform. For step-by-step instructions Download Quicken Conversion Guide
Set up Alerts Setup Alerts - If you currently utilize Balance, Transaction, or Security Alerts, these will NOT convert to the new online and mobile platform and will need to be established upon initial Login.
Bill Pay Icon Bill Pay - If you are enrolled in Bill Pay, all previously established payees and scheduled one-time or recurring bill payments will be converted to the new online and mobile platform. Upon initial login, we recommend accessing Bill Pay and reviewing any scheduled payments, ensuring they were appropriately converted.
Transfers

Transfers - All previously scheduled, future-dated or recurring transfers will be converted to the new online and mobile platform. Upon initial login, we recommend accessing Transfers/Money Movement, located in the Online Activity Center, to ensure internal, external and Zelle® transfers were converted correctly.