Changes to the Way You Log in to Commercial Bill Pay
Effective Thursday, September 18, 2025, our Commercial Bill Pay services will be available via The Bank of Tampa’s Online Banking platform. If you are not currently enrolled in Online Banking or need assistance with user access for you or a member of your team, please contact our Client Solutions Center at 813.872.1200.
What to Expect Starting September 18
- Users with Commercial Bill Pay access will find the service located under the "Pay Bills" tile within the Payments and Transfers tab in Online Banking.
- While the login process will change slightly, all existing user authorities and access rights will remain the same.
- The administration of users previously managed through Commercial Bill Pay will now be managed within Online Banking.
Expected Downtime
Commercial Bill Pay will be temporarily unavailable at 6:00 p.m. Tuesday, September 16 through Wednesday, September 17. Please plan accordingly by reviewing and scheduling your bill payments before the close of business Tuesday, September 16 to avoid any disruption.
Frequently Asked Questions
Click here to access a list of frequently asked questions pertaining to the transition of Commercial Bill Pay's new login experience.
To access Commercial Bill Pay on September 18th, and thereafter:
- Visit The Bank of Tampa's website and select Online Banking Login from the drop-down menu.
- Once logged in, select the Payments and Transfers tab.
- Click the Pay Bills tile to proceed to Bill Pay.
